Terms of Service

Acceptance of Terms

By accessing and using the Ayropath website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services. These terms apply to all users, including visitors, registered users, and customers.

Our Services

Ayropath Technologies Limited, in association with Thyrocare Technologies Limited, provides the following services:

• Home sample collection for diagnostic tests.
• Laboratory testing and analysis through NABL and CAP-accredited facilities.
• Online access to test reports and health records.
• Health packages and preventive care solutions.
• Customer support and consultation services.

User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete personal and health information.
• Keep your account credentials confidential and secure.
• Use our services only for lawful purposes.
• Not impersonate any person or entity or misrepresent your affiliation.
• Not interfere with or disrupt the operation of our website or services.
• Comply with all applicable local, state, and national laws and regulations.

Account Registration

To access certain features of our services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

Booking and Appointments

• Appointments for home sample collection are subject to availability and serviceable areas.
• You must ensure someone is available at the provided address during the scheduled time slot.
• Failure to be available may result in rescheduling or cancellation of the appointment.
• We reserve the right to reschedule appointments due to unforeseen circumstances or operational requirements.

Payments and Pricing

• All prices displayed on our website are in Indian Rupees (INR).
• Prices are subject to change without prior notice.
• Payment must be completed at the time of booking or as specified.
• We accept various payment methods including credit/debit cards, UPI, net banking, and cash on delivery where available.
• Additional charges may apply for home collection services below a minimum order value.

Test Reports and Results

• Test reports will be made available online within the specified turnaround time.
• Hard copy reports can be requested for an additional charge where available.
• Test results are for informational purposes and should be interpreted by qualified healthcare professionals.
• We are not responsible for any medical decisions made based on test results without proper medical consultation.

Intellectual Property

All content on the Ayropath website, including but not limited to text, graphics, logos, images, and software, is the property of Ayropath Technologies Limited or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Ayropath Technologies Limited shall not be liable for:

• Any indirect, incidental, special, or consequential damages.
• Loss of profits, data, or business opportunities.
• Any damages arising from the use or inability to use our services.
• Medical complications arising from sample collection procedures when performed by certified professionals following standard protocols.

Disclaimer

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or completely secure. Diagnostic test results are subject to biological variations and should be correlated with clinical findings.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after any changes constitutes acceptance of the new terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at: